Case Management Specialist

Location: Seattle, Washington, United States; hybrid work with at least two days per week in the office, plus office and field work throughout the service delivery area.

Pay rate: $28–$29.50 per hour.

Company

hirify.global is an international humanitarian nonprofit organization providing health, safety, education, economic wellbeing, and community support to people affected by conflict and disaster.

What you will do

• Conduct comprehensive assessments and develop, maintain, and close individualized participant service plans.
• Maintain regular participant contact, monitor progress, document services, and report program outcomes.
• Help refugees and vulnerable populations access cash assistance, food benefits, medical coverage, and other community resources.
• Coordinate referrals with internal and external providers and follow up on service delivery.
• Plan and support workshops, including outreach materials, participant intakes, eligibility determination, facilitation, and documentation.
• Participate in team meetings, case conferences, training, and compliance activities.

Requirements

• Undergraduate degree in Social Work or a related field; equivalent experience may substitute.
• One to two years of relevant experience in social services, humanitarian relief, public service, or nonprofit environments.
• Strong organization, decision-making, communication, and prioritization skills in a fast-paced environment.
• Fluent English, spoken and written, is required.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Valid driver's license, reliable vehicle with current insurance, and ability to travel regularly throughout the service delivery area are required.

Nice to have

• Ability to speak another predominant language of the local client base.
• Experience working in multicultural environments and commitment to diversity, equity, and inclusion.

Culture & Benefits

• Hybrid work combining remote, office, and field activities.
• Professional environment focused on integrity, service, equality, accountability, and inclusive client support.
• Paid sick leave, U.S. holidays, and 20–25 days of paid time off depending on role and tenure.
• Medical, dental, vision, flexible spending, disability, and life insurance benefits.
• 403(b) retirement plan with employer contributions and match, plus an Employee Assistance Program.
• Occasional evening or weekend work may be required.