Fraud Investigations Analyst

Location: Hybrid in Denver, New York City, or San Francisco; regular office attendance approximately 2–3 days per week or more depending on the role.

Salary: $89,165–$112,942 per year in Denver; $110,640–$136,456 per year in New York and San Francisco. Additional compensation may include equity and performance bonuses.

Company

hirify.global provides payroll, health insurance, 401(k), and HR solutions for more than 500,000 small businesses.

What you will do

• Conduct complex end-to-end investigations into account takeover, business email compromise, identity theft, payment fraud, and emerging fraud typologies.
• Analyze account activity, transactions, authentication data, customer communications, and external intelligence to identify fraud indicators.
• Document investigative findings, prepare Unusual Activity Referrals, and recommend risk-based remediation for high-risk events.
• Support customers affected by fraud and coordinate fund recovery with external banking partners, including Letters of Indemnity.
• Use AI-enabled tools for alert triage, research, evidence gathering, and documentation while validating outputs for accuracy and compliance.
• Partner with Risk, Compliance, Product, Engineering, and Data Science teams to identify threats, close control gaps, improve tooling, and mentor junior analysts.

Requirements

• 5+ years of experience in fraud investigations, fraud detection, or similarly complex investigative work within a financial institution, fintech, payment processor, or regulated environment.
• Strong investigative writing, analytical, and risk assessment skills, including the ability to document ambiguous and complex fact patterns.
• Experience with account takeover, business email compromise, identity theft, payment fraud, and social engineering.
• Sound judgment under pressure, with the ability to manage multiple investigations and communicate findings clearly with customers, institutions, and cross-functional stakeholders.
• Experience using AI-enabled tools in investigative workflows and critically evaluating AI-generated outputs.
• Experience mentoring junior investigators or providing structured feedback.

Nice to have

• Certified Fraud Examiner, CAMS, or another relevant financial crime certification.

Culture & Benefits

• Full-time employees receive competitive base pay, benefits, and equity through RSUs.
• AI is an active part of day-to-day work, with expectations to build fluency in relevant tools.
• Work requires reliable, secure, and consistent internet access when working outside the office.
• hirify.global supports an inclusive workplace and provides reasonable accommodations during the hiring process.