Manager, Strategic Account Management (German Speaking)

Location: Fully remote, but must be located in the United Kingdom

Company

hirify.global develops software products that help teams collaborate and manage different types of work.

What you will do

• Lead, develop, and coach a team of Strategic Account Managers responsible for customer retention, expansion, upgrades, and cross-sell opportunities.
• Drive team performance, revenue accountability, accurate forecasting, and strategic account planning.
• Partner with Strategic Sales, Services, Channel, and Customer Success teams to deliver a seamless customer lifecycle.
• Hire, onboard, and develop a high-performing team while removing blockers to customer success.
• Coach complex deals through multi-threading, business-case development, and executive-level engagement.
• Help evolve hirify.global's go-to-market model and improve internal operating practices.

Requirements

• 5+ years of experience managing highly skilled Account Management, Inside Sales, or Customer Success teams.
• Proven success achieving retention and expansion targets in high-stakes environments.
• Strong revenue forecasting, CRM, analytics, pipeline management, and strategic deal-coaching skills.
• Ability to operate autonomously, communicate strategic decisions clearly, and navigate fast-paced change.
• Fluent written and verbal German is required.
• Must be located in the United Kingdom while working fully remotely.

Nice to have

• Familiarity with the DACH sales landscape, regional market dynamics, and procurement behaviors.

Culture & Benefits

• Flexible remote work with the option for employees to choose how they work across the company.
• Supportive, open, honest, and empathetic team culture balanced with clear accountability.
• Health and wellbeing resources.
• Paid volunteer days and community support programs.
• Recruitment accommodations and adjustments are available when needed.