Sr. Business Engagement Lead - Director (AI & Data)

Location: United States — New York City, New York, or Collegeville, Pennsylvania. Hybrid work requiring on-site presence 2–3 days per week; travel may be required based on business needs. Permanent U.S. work authorization is required.

Annual base salary: $162,900–$271,500, plus a 20% bonus target and eligibility for a share-based long-term incentive program.

Company

hirify.global develops medicines and healthcare solutions, with this role supporting Specialty Business Unit Patient Services technology and operations.

What you will do

• Serve as the primary AI, digital, and data partner for Specialty Business Unit Patient Services leadership.
• Translate business priorities into funded technology roadmaps, delivery plans, and sequenced initiatives.
• Lead governance for programs, enhancements, releases, intake, prioritization, and backlog execution.
• Own operational performance for patient services systems, including incident, change, release, and service management.
• Manage budgets, colleagues, vendors, and offshore or managed-service delivery models.
• Implement and scale AI and analytics use cases, driving adoption through workflow integration, training, and change management.

Requirements

• Bachelor’s degree with at least 8 years of experience, master’s degree with at least 7 years, or PhD with 5 or more years.
• Experience supporting U.S. commercial or Patient Services technology domains, preferably including a U.S. commercial launch or major indication expansion.
• Experience in business engagement, delivery governance, escalation management, and complex portfolio leadership in a matrixed, regulated environment.
• Experience delivering and operating platforms such as Salesforce CRM, Veeva, digital engagement, and Patient Services technologies.
• Working knowledge of data platforms and AI/analytics enablement, focused on implementation and adoption.
• U.S. employment authorization by any employer is required; visa sponsorship is not available now or in the future.

Nice to have

• Experience with U.S. commercial launches or major indication expansions.
• Experience managing offshore or managed-service delivery models.

Culture & Benefits

• Hybrid work model with regular on-site collaboration.
• Comprehensive medical, prescription drug, dental, and vision coverage.
• 401(k) plan with company matching and an additional retirement savings contribution.
• Paid vacation, holidays, personal days, caregiver/parental leave, and medical leave.
• Participation in the Global Performance Plan and share-based long-term incentive program.