Sales and Service Manager (Hospitality)

Location: hirify.global Vancouver Campus, Vancouver, BC, Canada; onsite event and conference work required

Salary: CAD 6,143.67–8,830.25 per month

Company

hirify.global is a university focused on research, innovation, learning, and student and faculty services.

What you will do

• Develop new conference and group business while managing existing client portfolios.
• Prospect, negotiate, and close bookings; prepare proposals, contracts, and client documentation.
• Coordinate facilities, accommodation, catering, equipment, registration services, and event schedules.
• Oversee onsite conference logistics, attend key client functions, and resolve operational issues and disputes.
• Plan sales calls, trade shows, client events, presentations, and promotional activities.
• Prepare invoices, financial and statistical reports, client profiles, and account documentation.

Requirements

• Minimum three years of relevant experience or an equivalent combination of education and experience.
• Two-year diploma in Hotel Management, Hospitality, Tourism, or Event Management preferred; a university degree is an asset.
• Experience prospecting for business in the tourism and hospitality industry.
• Strong communication, presentation, interpersonal, problem-solving, planning, organization, and customer-service skills.
• Demonstrated project management experience and the ability to work independently, prioritize, multitask, and meet deadlines accurately.
• Ability to work flexible hours, including weekends and long days during the summer event season.

Nice to have

• Extensive knowledge of the meetings, tourism, and hospitality industry.
• Experience with EBMS, Opera, or similar software and hardware applications.
• Experience coordinating promotional events and working with communications and marketing teams.

Culture & Benefits

• Staff position with ongoing employment.
• Collaboration with directors, managers, university staff, faculty, clients, guests, suppliers, and event teams.
• Work includes both office-based coordination and onsite event operations.
• Commitment to equity, diversity, inclusion, and respect for diverse perspectives.