Client Partner, Director

Location: Toronto, hybrid; frequent client travel is required.

Annual salary: $120,000–$135,000 CAD, based on experience, expertise, and organizational impact.

Company

hirify.global is a growth invention company combining technology and marketing to deliver brand, media, experience, commerce, CRM, and technology and data services for ambitious brands.

What you will do

• Lead strategy, sales, relationship management, and delivery oversight for assigned client accounts.
• Define and execute client projects while maximizing business outcomes, managing expectations, and maintaining profitability.
• Act as a trusted advisor to senior client stakeholders and identify opportunities for account growth.
• Coordinate global, cross-disciplinary teams and provide resourcing, capacity, timeline, and process guidance.
• Lead pitches, proposals, contract negotiations, and organic growth initiatives.
• Support account operations, client roadmaps, and the alignment of hirify.global services to business goals.

Requirements

• Extensive account management and client partnership experience in a digital design environment.
• Experience with strategic, omnichannel, and production-based projects.
• Experience managing a $3–$10M+ portfolio or developing enterprise client relationships of comparable scale.
• Experience managing vendors, partners, agencies, and entities for Fortune 500 accounts.
• Strong communication, problem-solving, organization, time management, risk management, and conflict resolution skills.
• Knowledge of current issues, trends, and tools in ecommerce and consumer technology, with willingness to travel when requested.

Nice to have

• Experience selling user-centric digital and integrated marketing, business transformation, digital products and services, design systems, branding, content strategy, and commerce solutions.

Culture & Benefits

• Flexible hybrid working policy.
• Mental health support, company sick pay, 15 days of paid holiday, and public holidays.
• Enhanced family-friendly policies and office refreshments.
• Learning and development opportunities, training, certifications, inspirational talks, and a buddy programme.
• Social and cultural events, inclusive collaboration, and opportunities to support local charities through hirify.global Cares Month.