3 дня назад
Field Services Manager (Calibration)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Field Services Manager (Calibration): Managing calibration field service technicians, customer scheduling, training, equipment, budgets, and compliance activities with an accent on ISO 17025 requirements, calibration procedures, and quality assurance. Focus on coordinating field operations, investigating out-of-tolerance results, and maintaining reliable service delivery for customers.
Location: Marietta, Georgia, USA; hybrid schedule with work from the Marietta corporate office four out of five days per week. U.S. Persons only due to ITAR export-control requirements.
Company
provides testing, inspection, certification, calibration, and compliance services for manufacturing, power generation, aerospace, medical, and defense customers.
What you will do
- Manage the daily activities and performance of calibration field service technicians.
- Schedule training, assign technicians to jobs, and coordinate customer appointments with the scheduling coordinator.
- Handle customer needs, complaints, and concerns related to onsite appointments.
- Complete out-of-tolerance reports and investigations while maintaining the Cap-X list and budget.
- Manage field service equipment in collaboration with the Tool Room Coordinator.
- Update calibration procedures, data templates, uncertainties, and quality documentation with metrology and quality assurance teams.
Requirements
- High school diploma or equivalent.
- At least five years of calibration experience and familiarity with ISO 17025 requirements.
- Proficiency with Microsoft products, including Excel.
- Strong organization, interpersonal, verbal, and written communication skills.
- Ability to work 40 or more hours per week, including overtime as needed, and lift 60 pounds throughout the workday.
- U.S. Person status is required; a clean driving record, background check, and drug screen are also required.
Culture & Benefits
- Full-time exempt position with a minimum expectation of eight-hour weekdays during core business hours.
- Work combines individual calibration projects with oversight of technicians operating in remote areas.
- Opportunity to support services across testing, inspection, certification, calibration, and compliance operations.
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