VodafoneThree - SME & Indirect CVM Manager - 12 Months FTC

Location: Newbury, Stoke, or London, United Kingdom; hybrid work with office attendance 2–3 days per week and at least 8 days per month

Salary: Excellent basic salary plus bonus and hirify.global benefits

Company

hirify.global builds connectivity services and digital infrastructure for individuals, businesses, and communities across the United Kingdom, including products involving 5G, AI, and the Internet of Things.

What you will do

• Own and deliver customer value management plans that drive engagement and commercial performance.
• Create targeted customer communications across email, SMS, MMS, and app push channels.
• Use customer insight to manage a key stage of the customer lifecycle and improve customer experience.
• Work with Commercial, Product, Business Enablement teams, internal teams, and agencies to develop campaign briefs and manage delivery.
• Ensure communications align with brand standards, tone of voice, and legal requirements.
• Track campaign performance, identify gaps, and use results to improve engagement and commercial outcomes.

Requirements

• Customer marketing experience with demonstrable ROI growth.
• Strong commercial acumen.
• Good knowledge of data management and GDPR governance.
• Experience with marketing technology and CRM capability implementation.
• Full-time availability for 37.5 hours per week, Monday to Friday.

Culture & Benefits

• Hybrid working with flexibility to coordinate office attendance with the line manager and team.
• Bonus, up to 28 days of annual leave plus bank holidays, and paid charity time.
• Benefits including discounts, vouchers, pension plan, learning tools, and parental leave.
• Employment is subject to criminal DBS and financial background checks due to Financial Conduct Authority regulation.

Hiring process

• Recruitment may include online assessments and interviews.
• Reasonable adjustments and accessibility support are available during the recruitment process.