Senior Parabroker (Australian Mortgage)

Location: Remote from Manila, Metro Manila, Philippines; working hours are 9:00 AM–6:00 PM Philippine Time

Salary: PHP 140,000–165,000 per month

Company

hirify.global operates a mortgage broking and financial services function supporting Australian loan applications and client relationships.

What you will do

• Manage the end-to-end mortgage loan processing cycle from pre-assessment through settlement.
• Prepare, review, and submit accurate loan applications and credit proposals according to lender and company processes.
• Collect and verify client documentation and maintain accurate records in the CRM and database systems.
• Coordinate with brokers, clients, lenders, banks, solicitors, conveyancers, real estate agents, and referral partners.
• Guide clients through mortgage options, documentation, application updates, and loan terms.
• Monitor application progress, resolve delays, support compliance, and complete post-settlement product reviews.

Requirements

• At least 3 years of experience as a parabroker handling end-to-end loan processing and credit analysis in the Australian mortgage broking industry.
• Strong understanding of mortgage, asset finance, personal loan, and business or commercial loan products and processes.
• Experience with loan processing, financial services, CRM systems, and loan submission platforms.
• Experience with Mercury CRM is essential.
• Excellent customer service, communication, attention to detail, organisation, problem-solving, time management, and planning skills.
• Ability to work independently and collaboratively, with strong integrity, teamwork, and leadership skills.

Nice to have

• Certificate IV in Finance and Mortgage Broking or an equivalent qualification.
• Previous experience in a mortgage broking firm or lending institution.
• Knowledge of regulatory requirements in the financial services industry.

Culture & Benefits

• Remote work arrangement from the Philippines.
• Collaboration with mortgage brokers, support teams, lenders, and external industry partners.
• Ongoing online and face-to-face industry and lender training.
• Opportunities to maintain professional knowledge and obtain required licences or certifications.
• Regular team meetings, process improvement discussions, and performance tracking based on accuracy, timeliness, client satisfaction, approvals, settlements, and compliance.