Account Growth Coordinator (NIMO) (Life Insurance)

Location: Remote from a primary residence in the United States, associated with Frederick, Maryland; EST operating hours. Travel to distribution events, conferences, or trainings may be required.

Salary: $49,500–$59,400 annually, plus eligibility for a 3% target annual incentive payment.

Company

hirify.global Insurance Company provides life insurance products and distribution programs for customers, agents, and communities.

What you will do

• Serve as the primary contact for assigned Network IMO agents and support a first-class customer experience.
• Onboard, train, and communicate with agents and distribution partners about products, programs, policies, and procedures.
• Promote pending business placement, monitor issued and pending policies, and support production, growth, and profitability goals.
• Coordinate with account growth leaders, the VP of National Accounts, internal departments, vendors, and agencies to resolve issues and escalate complex cases.
• Maintain account contact lists, identify distribution opportunities, and help launch new Network IMO relationships.
• Meet implementation deadlines, prepare requested data reports, and travel to relevant events or trainings as needed.

Requirements

• 1–3 years of life insurance or related industry experience.
• 1–3 years of customer service experience involving telephone communication, including at least one year in a customer-contact sales role.
• Understanding of life insurance distribution channels, business models, underwriting, and operational management practices.
• Strong interpersonal, written communication, organization, and customer service skills.
• Ability to manage multiple projects, work independently and collaboratively, and take ownership of responsibilities.
• Ability to telecommute from a primary residence in the United States and work on EST hours; a home internet connection with at least 50 Mbps download and 10 Mbps upload speed is required.

Culture & Benefits

• Remote work with support for professional development, mentoring, and career progression.
• Health, life, and dental insurance.
• 401(k) with a company match of up to 6% and a pension package.
• 10 vacation days, 10 sick days, and 9 paid holidays.
• Wellbeing initiatives and paid time off for volunteering.