Field Service Representative

Location: March Air Reserve Base in Riverside, California, United States; quarterly travel to Fairfax, Virginia, and up to 50% travel to CONUS sites may be required.

Salary: $125,000–$150,000 per year.

Company

hirify.global delivers technology solutions in data and AI, cybersecurity, and enterprise transformation for defense, intelligence, and federal civilian agencies.

What you will do

• Support DHS customer initiatives involving AI/ML innovation, generative AI, LLM integration, and UI support.
• Analyze and exploit full-motion video, high-altitude static imagery, and potentially EO/IR imagery in PED environments.
• Communicate findings through analytical writing, briefings, demonstrations, and collaboration with mission partners.
• Deliver local, remote, classroom, and CONUS training initiatives using ADDIE and SAM instructional design principles.
• Develop curricula and training plans, conduct job/task analyses, and evaluate programs using the Kirkpatrick Model.
• Support program integration, development, training exercises, and continuous improvement in operational environments.

Requirements

• U.S. citizenship and ability to obtain and maintain a Public Trust determination.
• Bachelor’s degree in intelligence studies, IT, science, geography, political science, history, international studies, or a related field.
• At least 4 years of relevant experience.
• Ability to travel up to 50% within CONUS.
• Strong interpersonal, communication, analytical writing, briefing, and instructional skills.
• Ability to work independently and communicate clearly during high-tempo operations.

Nice to have

• Experience in DHS intelligence analysis, CBP analysis, FMV, high-altitude imagery, EO/IR imagery, or captured and publicly available information exploitation.
• Experience with rapid development tools such as Presenter, Captivate, or Articulate.
• Experience with MAAS, ArcGIS, GETS, DCGS tools, AIMES, Google Earth, M3, or related intelligence systems.
• Security+ certification and entry-level or higher IT, systems administration, network administration, scripting, or coding experience.
• Experience with generative AI, LLMs, or AI/ML platforms.

Culture & Benefits

• Work supports mission-critical defense, intelligence, and federal civilian outcomes.
• Culture emphasizes excellence in delivery, innovation, accountability, and mission-driven work.
• Opportunities to contribute to high-impact technology partnerships and professional growth.
• Benefits information is provided by the employer.