Customer Success Manager, Search Marketing Analytics - London

Location: Hybrid, with 3 days per week onsite in the London office, Tuesday through Thursday.

Company

hirify.global provides an enterprise SEO and content performance platform that combines data and AI-driven insights to help organizations plan, optimize, and measure digital marketing campaigns.

What you will do

• Turn customer data and digital marketing insights into strategies that improve brand visibility and business performance.
• Analyze customer data, identify meaningful insights, and present recommendations to customer leaders and executives.
• Translate customer goals into platform workflows, reporting, research, and use cases.
• Lead customer sessions, train teams across divisions, and drive ongoing platform adoption.
• Build customer relationships, expand platform value, and enable advanced AI-powered use cases.

Requirements

• 5+ years of relevant experience managing multiple customer accounts, ideally in Customer Success, digital marketing, analytics, or a related field.
• Bachelor’s degree.
• Strong business and data acumen, including the ability to uncover needs, analyze data, develop insights, and present recommendations.
• Experience driving technology adoption, managing complex integrations, and partnering with technical and business stakeholders.
• Strong understanding of digital marketing with working knowledge of SEO.
• Enterprise analytics experience with Tableau, Domo, Power BI, Adobe Analytics, or similar platforms.

Culture & Benefits

• Competitive salary and bonus.
• Comprehensive benefits, including BUPA healthcare.
• Fully stocked kitchens and social events.
• Opportunities to expand professional experience and knowledge.
• Collaborative, inclusive, and fast-paced working environment.