Platform Manager – Microsoft Dynamics 365 CRM

Location: Remote from the United States; Work From Home, USA-MN

Salary: $115,000–$160,000 annually, based on experience, expertise, business needs, and location.

Company

hirify.global provides technology and regulatory disclosure and communications solutions for financial, legal, health, and capital markets organizations.

What you will do

• Own and maintain the Microsoft Dynamics 365 CRM product vision, roadmap, and backlog.
• Partner with business leaders, end users, IT, and stakeholders to identify platform needs and improvement opportunities.
• Translate business requirements into epics, features, user stories, acceptance criteria, and functional requirements.
• Prioritize features, enhancements, defects, and technical improvements based on business value, risk, dependencies, and resources.
• Lead discovery, backlog refinement, sprint planning, demonstrations, user acceptance testing, release planning, and post-implementation reviews.
• Support configuration, integrations, workflows, data management, reporting, security roles, governance, change management, and continuous improvement.

Requirements

• Bachelor’s degree in Business, Information Technology, Computer Science, Management Information Systems, or a related field, or equivalent relevant experience.
• At least 5 years of experience implementing and supporting Microsoft Dynamics 365 CRM or comparable CRM solutions in a service organization.
• Functional leadership experience with Microsoft Dynamics 365 in a complex business or enterprise environment.
• Experience with Power Apps, Power Automate, Power BI, Dataverse, and API integrations.
• Experience managing roadmaps, backlogs, user stories, acceptance criteria, business requirements, process improvement, system configuration, data, integrations, workflows, and reporting.
• Ability to lead cross-functional initiatives, manage competing priorities, influence without direct authority, and communicate effectively.

Culture & Benefits

• Collaborative environment with experienced colleagues and opportunities to develop professional expertise.
• Enhanced medical, dental, vision, and life insurance for employees and dependents.
• Employer contribution to a 401(k).
• Paid vacation, sick leave, holidays, parental leave, community involvement, bereavement, and jury duty time.
• Wellness resources and employee assistance programming.