Assistant File Handler (Military Claims)

Location: Birmingham, United Kingdom; hybrid

Company

hirify.global provides legal and claims solutions to insurers, businesses, insurance-sector suppliers, and public-sector clients through its Keoghs legal practice.

What you will do

• Support File Handlers in progressing and resolving complex, high-value military claims.
• Complete initial file steps, including acknowledgements, procedural documents, CRU registration, and collection of key documentation.
• Investigate claims by obtaining and reviewing military personnel records, medical records, and other medical evidence.
• Complete standard procedural and delegated case-management tasks within agreed timeframes.
• Instruct experts when required and support compliance with SRA Standards and Regulations.
• Progress through training to handle more complex tasks.

Requirements

• This is a junior entry-level role supporting the first steps of a legal career.
• Strong organisation and motivation.
• Willingness to learn and develop technical knowledge and experience.
• Ability to take direction from more senior colleagues and prioritise daily activities.
• Ability to work on File Handler caseloads and complete delegated tasks within set timeframes.

Culture & Benefits

• Permanent, full-time employment with hybrid working.
• hirify.global Incentive Plan.
• 25 days of annual leave, increasing with service, with the opportunity to buy or sell three days.
• Healthcare cash plan, 24/7 GP and wellbeing support, and employee resource groups.
• Pension contributions at 5% employee and 3% employer.
• Additional benefits include a cycle-to-work scheme, tech scheme, season-ticket loan, GymFlex, volunteering opportunities, and retail and leisure discounts.

Hiring process

• Application and CV review.
• Initial phone call followed by an interview and second-stage interview.
• Offer and hiring decision.