Account Manager (Influencer Marketing)

Location: Remote; Canada and South Africa listed, with the possibility to work from anywhere in the world

Company

Creative and data-driven agency services are built around influencer marketing, UGC, creative production, and paid media for global brands.

What you will do

• Own day-to-day client relationships and serve as the primary point of contact.
• Manage Sales handoffs, internal and client kickoffs, regular calls, and account health.
• Track budgets, timelines, deliverables, scope, and project progress with Project Managers.
• Coordinate Influencer, UGC, Creative, and Paid Media specialists into one client experience.
• Identify delivery risks, escalate issues, and support retention and account growth.
• Prepare performance insights and QBRs, while keeping SOW, payment schedules, and account documentation current.

Requirements

• Perfect written and spoken English.
• At least 2 years of experience in account management, client services, or client success, ideally in an agency.
• Experience managing multiple client accounts and stakeholders simultaneously.
• Working knowledge of influencer marketing, UGC, or paid social.
• Strong communication, organization, commercial awareness, and escalation skills.
• Ability to work independently and collaboratively in a fast-paced remote environment.

Nice to have

• Experience at an influencer, UGC, or performance marketing agency.
• Experience scoping upsells or writing SOWs.
• Familiarity with ClickUp, Notion, or a CRM.

Culture & Benefits

• Fully remote work with the possibility of working from anywhere in the world.
• Flexible working hours.
• Unlimited time off and sick days.
• Close collaboration with creative, data-driven specialists and senior account management leads.