Account Supervisor (6 Month FTC) (CRM)

Location: Toronto, hybrid

Salary: $70,000–$80,000 CAD annually

Company

hirify.global is a growth invention company operating at the intersection of technology and marketing, delivering brand, media, experience, commerce, CRM, and technology services for ambitious brands.

What you will do

• Manage, draft, and review client briefs across multiple integrated campaigns.
• Coordinate campaign delivery from planning and production through creative review and deployment.
• Manage client communication, expectations, feedback, meetings, and recommendations.
• Translate client feedback into clear direction for designers, copywriters, developers, and other cross-functional teams.
• Prioritise workloads, manage team capacity, and escalate issues affecting accounts.
• Support delivery of CRM and digital communications on time, within budget, and to a high creative standard.

Requirements

• Demonstrable agency experience in Client Services, preferably as a Senior Account Manager or Account Supervisor.
• Experience delivering multi-channel marketing communications, including digital, CRM, and email marketing.
• Deep understanding of production and interactive processes.
• Strong organisation, communication, relationship management, and stakeholder management skills.
• Ability to manage multiple projects, shifting priorities, tight timelines, and ambiguous client requests.
• Strategic, proactive, collaborative, and solutions-oriented approach.

Nice to have

• Working knowledge of CRM platforms such as Iterable, Braze, or Salesforce Marketing Cloud.

Culture & Benefits

• Flexible hybrid/remote working policy within the Toronto-based role.
• Mental health support, company sick pay, and 15 days of annual paid holiday plus public holidays.
• Enhanced family-friendly policies, social and cultural events, and office refreshments.
• Learning and development opportunities, training, certifications, and a Buddy Programme.
• Inclusive culture with opportunities to work with clients across industries and contribute to community initiatives.