Vice President, Client Onboarding (Financial Services)

Location: Dublin, Ireland; hybrid work arrangement with 18 remote workdays per quarter subject to manager approval

Company

hirify.global is a global financial services firm focused on delivering solutions for clients and investing partners across private markets and fund products.

What you will do

• Direct the Client Onboarding team through coaching, mentorship, performance evaluation, and workload management.
• Manage onboarding processes for institutional and private wealth investors across HarbourVest fund products.
• Resolve complex onboarding issues, exceptions, partner concerns, and operational challenges.
• Coordinate onboarding activities with Investor Relations, Investments, Legal, Compliance, Tax, Treasury, Accounting, Marketing, and Custom Solutions.
• Ensure adherence to policies, procedures, regulatory requirements, timelines, and service standards.
• Drive process improvements, reporting, dashboards, risk mitigation, and operational efficiency initiatives.

Requirements

• 10+ years of experience in financial services, preferably private equity.
• Leadership experience in client onboarding, investor operations, or client service teams.
• Demonstrated ability to lead, coach, and develop high-performing teams.
• Strong relationship management, collaboration, analytical, operational, and problem-solving skills.
• Knowledge of private markets, alternative investments, or asset management.
• Proficiency with CRM platforms, workflow technologies, and Microsoft 365 applications; a bachelor's degree in business, commerce, or equivalent experience is preferred.

Culture & Benefits

• Collaborative, open-door culture with a focus on diversity, inclusion, and mutual respect.
• Hybrid work arrangement with discretionary remote workdays each quarter, subject to manager approval.
• Environment supporting professional growth, continuous improvement, and development of new skills.
• Equal opportunity employer.