Senior HR Services Administrator with German

Location: Hybrid work in the Kraków, Poland office, with on-site attendance required 3 to 5 times per month

Company

hirify.global Group is a Fortune 500 live social shopping company operating six retail brands.

What you will do

• Deliver employee lifecycle and workforce administration processes for the German market accurately, timely, and in line with service-level agreements.
• Support the migration and stabilization of German HR processes to Poland by identifying risks, escalating issues, and recommending solutions.
• Plan and facilitate knowledge transfer, close knowledge gaps, and maintain process documentation.
• Coordinate complex HR cases and transactions, guide team members, and act as a subject matter expert.
• Audit HR data and processes, identify root causes, and drive standardization, automation, and continuous improvement.
• Collaborate with German Team Member Services colleagues, People Partners, Payroll, and other stakeholders.

Requirements

• English and German at minimum C1 level.
• Strong experience in HR operations, workforce administration, shared services, or a comparable back-office environment.
• Experience supporting German HR processes and managing multiple workstreams, dependencies, and risks.
• Experience creating process documentation and using case management systems such as ServiceNow.
• Strong analytical, problem-solving, ownership, prioritization, and stakeholder management skills.
• Ability to identify root causes, guide others, escalate blockers, and drive issues to resolution.

Culture & Benefits

• Hybrid work model combining office and remote work.
• Private medical care and life insurance.
• MyBenefit platform access, including Multisport.
• Eye-care reimbursement, performance-related bonus, and referral bonus.
• Additional annual leave for company-driven initiatives and mental health support for employees and relatives.
• Office parking, paid time off, parental leave, paid volunteer hours, and company discounts.