Software Engineer, Customer Ops

Location: Hybrid in Paris, France; Barcelona, Spain; or London, United Kingdom

Company

hirify.global is an AI-powered spend management and procurement platform covering procurement, payment cards, expenses, invoicing, and accounting automation.

What you will do

• Build and improve customer setup, onboarding, and lifecycle workflows.
• Develop features for billing, cashback, feature management, and notifications.
• Design and maintain integrations with third-party providers and internal services.
• Work with APIs, webhooks, asynchronous workflows, retries, failure handling, and data synchronization.
• Build operational tools, demo environments, workflow automation, and self-service capabilities.
• Own features from discovery and technical design through development, testing, deployment, monitoring, and continuous improvement.

Requirements

• Fluent written and spoken English required; applications and CVs must be submitted in English.
• At least 3 years of professional software development experience.
• Strong TypeScript skills and professional experience with Node.js and/or React.
• Experience building and maintaining production features with strong testing, code quality, and system design fundamentals.
• Ability to work autonomously, take ownership, and collaborate with Product and Design.
• Product mindset and interest in customer and operational problems.

Nice to have

• Experience in a product-focused environment.
• Interest in using AI-assisted development tools responsibly.

Culture & Benefits

• Flexible on-site and remote policy within the hybrid role structure.
• Apple equipment provided.
• Access to Moka.care for emotional and mental health support.
• Location-specific benefits may include health insurance, wellness allowances, commuter support, meal vouchers, and gym memberships.
• Culture focused on ownership, autonomy, growth, kindness, and inclusion.