Senior Support Developer (C#/.NET)

Location: Leicester, United Kingdom; hybrid work arrangement

Salary: £51,400–£59,400 per year

Company

Retail technology supporting product systems used across design, sourcing, manufacturing, testing, delivery, merchandising, and online operations.

What you will do

• Provide application and operational support to product owners, customers, and business users.
• Maintain databases and ensure operational data and system configuration remain accurate.
• Assess the business impact of incidents, prioritise work, and escalate high-priority issues.
• Record incident and service request actions in ServiceNow to protect data integrity.
• Identify and resolve production incidents and issues in existing applications.
• Provide guidance to the Application Support team and build strong stakeholder relationships.

Requirements

• Experience with Microsoft C#, .NET Framework, VB6, and .NET Core.
• Experience with Microsoft SQL Server, Microsoft Team Foundation Server, Windows and web applications.
• Knowledge of Test Driven Development and Model View Controller architecture.
• Experience with Git and Azure DevOps.
• Strong problem-solving skills, accuracy under pressure, and the ability to meet tight deadlines.
• Ability to multitask, work independently and collaboratively, and proactively improve applications and operations.

Nice to have

• Google G Suite, retail industry experience, ITIL Foundation, and agile methodology.
• Knowledge of ITIL incident, service request, change, and major incident processes.
• Experience or awareness of Kubernetes, Azure, SOA, and web APIs.

Culture & Benefits

• Supportive, fast-paced agile environment with opportunities to propose new technologies and ways of working.
• Employee discounts across hirify.global and partner brands.
• Company performance bonus and Sharesave scheme.
• On-site nursery, parking, restaurants, digital GP, and health and wellbeing services.
• Learning and development opportunities through apprenticeships and support networks.
• Wellhub discounted gym memberships and financial wellbeing support.