Account Management Team Lead (Automotive)

Location: London, United Kingdom; hybrid work with three days per week in the London office and travel to dealer partners as needed

Company

hirify.global is an automotive technology and media company that helps people buy, sell, advertise and lease cars through its online marketplace and content platforms.

What you will do

• Lead, coach and develop a team of three Account Managers through regular one-to-ones, call shadowing, feedback and onboarding.
• Own team revenue and retention performance, identify risks and support complex dealer challenges and escalations.
• Manage a portfolio of dealer groups, build long-term relationships and visit partners in person when needed.
• Use performance data to create persuasive presentations and demonstrate the value of the hirify.global platform.
• Drive revenue, retention and upselling across the portfolio while finding more efficient ways of working.
• Collaborate with Marketplace, OEM, Partner Operations and field-based Account Management teams to execute partner strategies.

Requirements

• Experience in a marketplace business and understanding of two-sided marketplace dynamics, including supply, demand and partner-performance levers.
• Proven account management or partner success experience with revenue and retention targets.
• Strong data skills, including performance analysis in Excel or Google Sheets.
• Ability to create clear, persuasive slide decks and communicate data-led insights to dealer partners.
• Confidence using AI tools, managing senior stakeholders and balancing an individual portfolio with team leadership.
• Willingness to work from the London office three days per week and travel to dealer partners when required.

Nice to have

• People management, coaching or mentoring experience.
• Automotive or dealer group experience.
• Familiarity with digital marketing.

Culture & Benefits

• Hybrid working and the option to work from abroad for one month.
• Matched pension contributions, private healthcare, life assurance and enhanced holiday allowance.
• Parental, fertility treatment and pregnancy loss support, plus childcare assistance.
• Learning and development budget, coaching sessions and regular social and knowledge-sharing events.
• Share options, home office allowance of up to £500/€550 and company-provided MacBook or Surface device.