Principal Product Designer (Hospitality)

Location: Toronto, Canada; hybrid role requiring office attendance two days per week

Company

hirify.global provides restaurant technology that helps restaurants manage guest relationships and enables diners to discover and book restaurants.

What you will do

• Lead the design vision and strategy for personalized guest communication tools used by restaurants.
• Shape multi-year product direction across the Hospitality portfolio with product, engineering, data, and research partners.
• Turn complex guest data into trusted interfaces that help restaurants recognize and serve returning guests.
• Deliver end-to-end product design across web and mobile, including polished and accessible interfaces.
• Build alignment on design decisions through storytelling, prototypes, and research evidence.
• Mentor designers and strengthen shared design practices, patterns, and critique.

Requirements

• 7+ years of professional product design experience, including leadership on complex, large-scale products.
• Portfolio demonstrating design strategy, interaction design, and strong visual craft across web and mobile.
• Expertise in Figma and modern prototyping tools.
• Experience setting and driving design vision with product, engineering, and research partners.
• Strong written and verbal communication skills, including presenting and defending design decisions to senior audiences.
• Ability to work from Toronto and attend the office two days per week.

Nice to have

• Experience incorporating AI tools into design workflows.
• Experience designing for two-sided marketplaces or consumer and business users.
• Familiarity with data quality, identity, or personalization systems.

Culture & Benefits

• Hybrid workplace with flexibility and collaboration across a global workforce.
• Up to 20 days of work from almost anywhere per year.
• Paid vacation, sick leave, parental leave, volunteer time, and an annual company-wide week off.
• Health and dental insurance, life and disability insurance, retirement benefits, and flexible spending benefits.
• Mental health support, including therapy sessions and a Headspace subscription.
• Career development resources, leadership development, learning programs, travel discounts, and employee resource groups.

Hiring process

• Include an online portfolio link and password with the application.
• Portfolios are reviewed thoroughly as part of the selection process.