6 дней назад
Forward Deployed Engineer - AI Security
138 400 - 207 600$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Forward Deployed Engineer - AI Security (AI/Cybersecurity): Leading technical onboarding, implementation, and post-sales deployment of AI security systems for enterprise customers with an accent on customer adoption, infrastructure integration, and risk management. Focus on designing implementation plans, solving deployment and support issues across complex environments, and translating customer feedback into product and service improvements.
Location: Remote, Western United States; PST time zone required. Candidates must be located in or able to relocate to the Western United States.
Annual base pay: $138,400–$207,600, plus possible commission, incentive compensation, bonus, restricted stock units, and benefits.
Company
develops technologies that help organizations create, secure, and run applications, with a focus on cybersecurity and digital services.
What you will do
- Lead technical onboarding and implementation for new enterprise customers, including scope, milestones, and success metrics.
- Own the post-sales technical relationship with customer engineering and security teams.
- Develop implementation plans that accelerate reliable time-to-value and adoption.
- Identify deployment risks, blockers, expectation gaps, and skill gaps, escalating issues when necessary.
- Coordinate with Sales, Engineering, Services, Product, Support, and Development on handoffs, technical issues, and knowledge sharing.
- Document repeatable processes, technical guides, implementation templates, and internal runbooks while collecting customer feedback for product and services planning.
Requirements
- 8+ years of experience in a post-sales technical role such as TAM, Solutions Engineer, Integration Engineer, or Implementation Consultant.
- Experience building or deploying AI systems and applications.
- Strong understanding of enterprise infrastructure, including networking, containers, and security protocols.
- Experience leading technical deployments across on-premises, hybrid, or complex SaaS environments.
- Experience working with enterprise customers in regulated industries, preferably with AI/ML or cybersecurity products.
- Strong communication and project management skills, with the ability to set expectations, drive timelines, and work proactively in ambiguous, high-growth environments.
Nice to have
- Red Hat Certified Specialist in OpenShift Administration.
Culture & Benefits
- Remote work aligned with the Western United States and PST time zone.
- Competitive salary, commission, and benefits package.
- Potential incentive compensation, bonuses, and restricted stock units.
- Opportunities for career growth and advancement.
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