Account Supervisor (AI)

Location: Remote, Toronto, Canada

Salary: CAD 97,750–109,250 per year

Company

OLIVER designs, builds, and runs bespoke in-house agencies and marketing ecosystems for brands, partnering with more than 300 clients across 40+ countries as part of The Brandtech Group.

What you will do

• Manage day-to-day client relationships for a financial services account and coordinate stakeholders across divisions.
• Translate business objectives and consumer insights into strategic creative briefs spanning brand, performance, and compliance requirements.
• Manage campaigns from briefing through creative development, regulatory review, approvals, and delivery across digital, email/CRM, social, web, and print.
• Present creative work and strategic rationale to senior stakeholders while maintaining brand and quality standards.
• Manage timelines, budgets, purchase orders, invoicing, reconciliation, freelancers, and production partners across concurrent workstreams.
• Monitor campaign performance, improve studio workflows, identify new opportunities, and mentor junior team members.

Requirements

• 5–8 years of experience in account management, integrated marketing, or a similar client-facing role.
• Experience managing multiple projects across digital, CRM, social, and traditional channels.
• Strong ability to write strategic creative briefs and present to senior client stakeholders.
• Experience in a regulated industry such as financial services or healthcare, including compliance review workflows.
• Understanding of US financial services marketing regulations and compliance processes.
• Experience working in an embedded agency or in-house studio model, with strong organisational and mentoring skills.

Culture & Benefits

• Values include ambition, imagination, inspiration, continuous learning, results focus, and active inclusion.
• AI solutions are used to improve efficiency, creativity, and decision-making.
• Commitment to an inclusive, equitable, and anti-racist working environment.
• Sustainability goals are embedded across departments and project lifecycles.
• Recruitment decisions are made without AI-supported candidate screening or selection.