Director Client Growth (Digital Experience & Technology)

Location: Hybrid in Berlin or Hamburg, Germany; 1–2 days per week in the office depending on location

Company

hirify.global is a growth and digital experience company operating at the intersection of technology and marketing, delivering brand, media, commerce, CRM, technology, and data services for global clients.

What you will do

• Own client accounts and drive the success of collaborations, client satisfaction, and sales-volume expansion.
• Lead and coordinate senior internal teams, experts, project managers, management, and relevant business units.
• Monitor client product performance and KPIs through reporting and dashboards, initiating optimization measures when required.
• Develop strategic and sustainable customer relationships by understanding client goals, pain points, stakeholders, and business priorities.
• Identify new business areas, adapt service offers, and present strategic recommendations internally and externally.
• Lead quarterly and annual planning meetings and deliver individual client presentations.

Requirements

• Many years of experience managing global accounts in digital experience and technology, including annual budgets of seven figures or more.
• Experience managing international and cross-functional internal teams for client accounts.
• Strong understanding of digital experience mechanisms, technology environments, platforms, and UX/UI design.
• Experience providing strategic client advice and selling expertise profitably, preferably in an agency or technology agency environment.
• Strong analytical and reporting skills, with the ability to build logical, insight-driven strategies and communicate complex ideas clearly in slides.
• Professional working proficiency in German and excellent English skills are required for working with German-speaking clients.

Culture & Benefits

• Flexible hybrid working policy with 1–2 office days depending on location.
• Company pension scheme and a €50 monthly personal allowance for daily expenses and lifestyle benefits.
• Lease bike options, JobRad, and a 25% subsidy for the Deutschlandticket.
• Health contribution through OpenUp, sustainable product discounts, and office breakfasts and lunches.
• Social events, training, development, certifications, and opportunities to support local charities during hirify.global Cares Month.
• Inclusive workplace with reasonable adjustments available throughout the hiring process and employment.