Digital Program Coordinator (HVAC)

Location: Willowbrook, Illinois, United States. Hybrid schedule: onsite Monday through Thursday; flexible work location on Fridays.

Annual base salary range: $68,178.33–$94,640.00 USD. Compensation type: hourly.

Company

hirify.global develops sustainable and efficient climate solutions for buildings, homes, and transportation through connected digital services, HVAC technologies, and intelligent building solutions.

What you will do

• Administer digital service agreements, recurring SaaS contracts, software licenses, platform enablement, and subscription renewals.
• Coordinate provisioning, onboarding, and activation of cloud platforms, remote monitoring applications, AI integrations, and intelligent building analytics.
• Maintain digital project records in ERP and field service management systems; track milestones, dependencies, schedules, work orders, and financial closeout.
• Produce project status dashboards and KPI reports for regional leadership.
• Schedule digital team members for installation, maintenance, and emergency service calls while forecasting labor demand and capacity.
• Triage customer issues and building alerts, coordinate corrective actions, and communicate maintenance windows, firmware updates, and site visits.

Requirements

• Associate degree in business administration, operations management, technology management, construction management, or equivalent practical experience; a bachelor's degree is preferred.
• 3–5+ years of experience in project coordination, service resource coordination, field dispatching, or project administration.
• Experience in a technical field service organization, commercial HVAC or mechanical contracting firm, BAS provider, or technology solutions company.
• Experience with purchase orders, expense reconciliation, budget tracking, project finances, and customer invoicing.
• Familiarity with SaaS models, recurring service agreements, or software licensing lifecycles.
• Advanced proficiency with Microsoft Office 365 and the ability to learn scheduling, ERP, and SaaS management tools.

Culture & Benefits

• Benefits begin on day one and include health insurance and wellness programs.
• Family-building benefits include fertility coverage and adoption or surrogacy assistance.
• Paid time off includes vacation days, holidays, sick leave, volunteer leave, and parental leave options.
• 401(k) matching, educational and training programs, tuition assistance, and student debt support are available.
• The role is safety-sensitive and may require additional drug screening.