Editorial Strategy and Client Communications Manager (B2B SaaS)

Location: Remote (United States)

Company

hirify.global is a growing public B2B SaaS company building a market-defining brand and software product suite.

What you will do

• Align content across campaigns, social, web, email, and client communications around a consistent narrative, brand voice, and point of view.
• Review content across functions to identify gaps, redundancies, and opportunities to improve narrative coherence.
• Maintain the editorial calendar, coordinate schedules, and connect launches, campaigns, and messaging across marketing teams.
• Develop personalized customer communications covering onboarding, feature education, adoption campaigns, product announcements, migrations, service-impacting notices, and executive updates.
• Track editorial KPIs such as engagement rates and narrative alignment to assess content performance.
• Improve content development efficiency through workflow automation, process documentation, distribution, and repurposing across industry verticals.

Requirements

• 5–7 years of experience in content development and strategy, ideally in B2B SaaS, enterprise technology, or professional services.
• Experience coordinating content across multiple channels, teams, or formats and contributing to a multi-channel content operation.
• Experience building editorial governance, content calendars, or cross-functional content processes at scale.
• Strong writing, editing, editorial judgment, and collaboration skills in a matrixed environment.
• Ability to manage multiple stakeholders, projects, and deadlines while maintaining editorial quality.
• Fluency in AEO/SEO strategy, engagement analytics, and data-informed editorial decisions.

Nice to have

• Background in journalism, publishing, or narrative writing.
• Familiarity with enterprise audiences or professional services markets.

Culture & Benefits

• Flexible, connected work environment with a collaborative and open atmosphere.
• Professional development opportunities and reimbursement for training and continuing education.
• Wellness programs, flexible time off, and family-formation benefits.
• Paid volunteer time off and donation matching.
• Modern offices with complimentary lunches and stocked kitchens.

Hiring process

• The interview process generally consists of three or more virtual or in-person meetings.