8 дней назад
Product Manager II (Fintech)
75 000 - 150 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Product Manager II (Fintech): Developing customer-centric onboarding, engagement, and communication strategies for Retail Lending products with an accent on customer lifecycle optimization, cross-functional alignment, and data-driven prioritization. Focus on identifying customer friction, integrating A/B testing and survey results, and improving product, operational, and customer experience outcomes.
Location: In-office in Pittsburgh, Pennsylvania, United States
Base salary: $75,000–$150,000 per year, plus incentive eligibility.
Company
is a financial services company serving customers through banking and retail lending products.
What you will do
- Develop and implement onboarding and early-engagement strategies for Retail Lending products.
- Identify customer friction points and define solutions across the customer lifecycle.
- Shape messaging, communication strategies, and engagement processes across marketing assets and communication channels.
- Coordinate with sales, marketing, digital delivery, and other internal and external partners throughout the product lifecycle.
- Analyze product, market, technology, A/B testing, survey, and business performance data to guide prioritization and improvements.
- Support product rollouts, risk management, compliance, audit needs, reporting, and operational problem-solving.
Requirements
- Bachelor’s degree or comparable combination of education, certifications, and experience.
- 3+ years of relevant or direct industry experience.
- Experience with product management, product development, marketing, customer solutions, or sales.
- Strong written and verbal communication, collaboration, organization, critical thinking, and problem-solving skills.
- Ability to manage multiple priorities, interpret data, influence partners, and deliver customer-centric solutions.
- Must work in the Pittsburgh office; will not provide employment visa sponsorship or participate in STEM OPT for this position.
Culture & Benefits
- In-office work environment focused on inclusion, collaboration, and customer service.
- Medical, prescription, dental, and vision coverage, including a Health Savings Account option.
- 401(k) matching, pension, stock purchase plans, disability protection, and life insurance.
- Educational assistance, wellness programs, dependent care support, and family-related reimbursements.
- Paid holidays, occasional absence days, parental leave, and 15–25 vacation days depending on career level.
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