Senior Salesforce Engineer

Location: Hybrid role based within commuting distance of the Boston, MA office; candidates must be authorized to work in the United States.

Salary: $165,000–$206,000 base pay per year, depending on geographic location, qualifications, and experience.

Company

hirify.global develops connected audio products and customer-facing experiences supported by a Salesforce-based CRM ecosystem.

What you will do

• Embed with Salesforce product teams to scope and deliver complex engineering initiatives.
• Own technical delivery from requirements analysis and solution design through implementation, testing, deployment, and production support.
• Design scalable Salesforce solutions across Service Cloud, platform, commerce, data models, integrations, security, and maintainability.
• Build Apex, Lightning Web Components, and Flow solutions, using standard platform capabilities where appropriate.
• Design Agentforce and AI-enabled capabilities that connect customer context between AI and human support.
• Diagnose application and integration issues, address performance and reliability problems, review designs, mentor engineers, and improve technical documentation and observability.

Requirements

• 8+ years of hands-on Salesforce engineering experience delivering complex solutions through production support.
• Strong expertise in Apex, Lightning Web Components, Salesforce Flow, SOQL, and the Salesforce data model.
• Deep Service Cloud and Service Console experience, including case management, agent workflows, and contact center integrations.
• Experience designing Salesforce architectures and API integrations, including authentication, asynchronous processing, failure handling, and data consistency.
• Strong understanding of platform limits, performance, testing, security, Git, CI/CD, automated testing, and coordinated releases.
• Authorization to work in the United States now and in the future; visa sponsorship is not available.

Nice to have

• Experience with Sales Cloud, Experience Cloud, Order Management, B2B Commerce, CPQ, Omni-Channel, Salesforce Knowledge, entitlements, or milestones.
• Experience with order-to-cash processes, fulfillment, returns, customer service integrations, or improving contact center productivity.
• Experience with Agentforce, agent assistance, or transferring customer context between AI and human support.
• Exposure to AWS services, diagnostic platforms, or integration middleware such as Boomi.
• Salesforce Platform Developer II, Service Cloud Consultant, Application Architect, or System Architect certification.

Culture & Benefits

• Inclusive environment focused on collaboration across diverse backgrounds and skill sets.
• Medical, dental, and vision insurance for eligible US full-time employees from day one.
• 401(k) plan with company matching and immediate vesting.
• Open Time Off policy, 80 hours of sick time upon hire, and up to 12 paid holidays annually.
• Paid parental and family medical leave, disability and life insurance, mental health benefits, employee discounts, and hirify.global Radio HD.