Enterprise Sales Engineer (Telecommunications)

Location: Remote USA

Company

hirify.global and its Sparklight family of brands provide connectivity services and support enterprise customer communications and networking needs.

What you will do

• Support strategic sales opportunities for mid-sized and moderately complex enterprise accounts as a technical subject matter expert.
• Conduct customer meetings and technical discovery sessions, assess requirements, and recommend tailored solutions.
• Design technical configurations, solution diagrams, proposals, sales quotes, and RFP responses.
• Demonstrate products remotely and live, explain competitive advantages, and train sales representatives on product functionality.
• Partner with Sales, Product, Customer Support, and Project Management to drive solution adoption and customer satisfaction.
• Monitor product performance, diagnose complex issues, escalate technical risks, and identify upsell opportunities.

Requirements

• 5+ years of experience in a technical telecommunications or information technology role.
• Experience designing business voice solutions using SIP trunking, PRI, unified communications, call routing, auto attendants, queues, and call center platforms.
• Experience with network design and managed networks, including routers, switches, firewalls, wireless access points, Wi-Fi coverage, LAN/WAN, WLAN, SD-WAN, MPLS, BGP, DNS, and VPN.
• Bachelor’s or associate degree in Engineering, Computer Science, Information Technology, or a related field, or equivalent experience.
• Proficiency with Microsoft 365, including Excel, Visio, and PowerPoint, plus the ability to create technical documentation and solution diagrams.
• Strong presentation, public speaking, technical workshop, problem-solving, adaptability, and independent-work skills.

Nice to have

• Ability to obtain certifications such as CCNA/CCNP, CompTIA Network+, Cisco Meraki, or MEF 3.0.

Culture & Benefits

• Medical, dental, and vision plans begin on the first day of employment.
• Life insurance, paid vacation, holidays, personal and sick days, and a 401(k) with a company match of up to 5% of eligible compensation.
• Tuition reimbursement of up to $5,250 in the first year and advancement opportunities.
• Collaborative and inclusive work environment with associate recognition programs and community support initiatives.
• Additional benefits include a legal plan with identity theft protection, a cell phone stipend of up to $50 per month, and free hirify.global services where available.

Hiring process

• Employment offers are contingent on successful background, drug screening, and reference checks.