Sr. Customer Experience Specialist (Events)

Location: London, England, United Kingdom; expected to work in the office 5 days a week. Limited corporate travel to remote offices, business meetings, and events may be required.

Company

hirify.global, a Morningstar company, provides data and insights while investing in marketing, learning, collaboration, and innovation.

What you will do

• Support the execution of a global client event strategy for Sales and Customer Success teams.
• Coordinate end-to-end event planning, including venues, catering, signage, shipping, swag, and event documentation.
• Coordinate onsite event requirements such as printing, giveaways, and signage.
• Manage the Sendoso client gifting platform, including campaigns, inventory, and support for Sales and Customer Success.
• Support the Company Store and participate in company initiatives and projects.

Requirements

• Bachelor’s degree.
• 3+ years of relevant professional experience in marketing and event management.
• Strong collaboration, communication, organization, and multitasking skills.
• Proficiency with Microsoft Office, especially Outlook, Word, and Excel, with the ability to learn new systems and software.
• Ability to travel 1–3 times per year.
• Must be authorized to work in the United Kingdom without visa sponsorship now or in the future.

Nice to have

• Experience with automation software and project planning tools.

Culture & Benefits

• In-person office collaboration in a standard office setting.
• Private medical insurance, dental coverage, life cover, and wellness incentives.
• At least 25 days of annual leave, volunteer days, paid parental leave, and a paid sabbatical after four years.
• Education subsidies and training programs covering industry and soft skills.
• Pension contribution, income protection, shared ownership stock program, and transportation stipend.
• Employee resource groups, company-wide events, referral bonuses, and quarterly team-building events.