6 дней назад
Salesforce Administrator
95 000 - 110 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Salesforce Administrator (Salesforce/NPSP): Administering and improving a nonprofit CRM platform, including configuration, data hygiene, integrations, reporting, and user enablement with an accent on translating fundraising and advocacy requirements into reliable system changes. Focus on maintaining data quality, coordinating contractors and implementation partners, troubleshooting integrations, and driving adoption across teams.
Location: Remote-based in the United States; occasional travel is required for relevant events, staff retreats, and other convenings. The role requires a consistent 8-hour workday within a self-selected slot between 9am and 8pm Eastern Time.
Annual salary: $95,000–$110,000, commensurate with experience.
Company
advances decarbonization through research, innovation, strategic communications, data, emerging technology, and public engagement.
What you will do
- Administer and improve Salesforce, including users, permissions, custom objects and fields, flows, automations, templates, and page layouts.
- Maintain data quality through validation and duplicate rules, bulk updates, deduplication, audits, imports, exports, and discrepancy investigations.
- Build reports and dashboards and support fundraising, donor management, grant tracking, revenue tracking, and moves management workflows.
- Translate stakeholder needs into requirements, user stories, and acceptance criteria; maintain the enhancement backlog and coordinate delivery with contractors and implementation partners.
- Monitor integrations with Engaging Networks, GCP, BigQuery, Cloudingo, LinkedIn Sales Navigator, Data Studio, Atlassian, and n8n, responding to sync failures and scoping fixes.
- Train users, run office hours, document system changes, communicate updates, and drive Salesforce adoption across Development, Campaigns, Advocacy, and other teams.
Requirements
- 2–5 years of Salesforce and standard CRM data operations experience in a nonprofit fundraising context.
- Experience configuring Salesforce fields, page layouts, flows, automations, reports, and dashboards, with strong knowledge of Salesforce best practices.
- Ability to translate stakeholder needs into written requirements and work with developers, consultants, or contractors to deliver and test solutions.
- Working knowledge of APIs, integrations, imports, exports, data quality processes, spreadsheets, structured data, and ticketing or project tracking tools such as Jira.
- Experience designing and leading user training, workshops, or onboarding, including explaining technical concepts clearly to non-technical colleagues.
- Familiarity with nonprofit fundraising, donor management, grant and revenue tracking, or development operations; Salesforce Administrator certification or progress toward it is strongly preferred.
Culture & Benefits
- Fully remote work from the United States with online all-staff meetings and flexible scheduling within the required Eastern Time window.
- Medical, dental, and vision insurance with 95–100% of employee and dependent premiums paid by .
- Paid vacation, holidays, sick leave, parental leave, and an 8-week sabbatical after five years.
- 403(b) employer contribution or match, FSA and HSA options, education reimbursement up to $1,500 annually, and a $200 monthly stipend.
- Charitable contribution matching and paid volunteer days.
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