Revenue Operations Lead (SaaS)

Location: Boston, MA, USA; hybrid work model balancing office and remote work.

Salary: USD 155,000–200,000 yearly, with possible commission or performance bonus.

Company

hirify.global provides a SaaS Digital Employee Experience platform with real-time visibility, automation, and AI-powered tools for managing employee technology experiences.

What you will do

• Advise go-to-market and leadership teams on revenue operations and sales strategy.
• Own customer segmentation, target account definitions, and the models and data supporting them.
• Build and manage KPIs, dashboards, reporting, and insights on leading and lagging GTM performance indicators.
• Partner with Sales, Channel, Marketing, and Finance on capacity planning, territory planning, quota setting, and forecasting.
• Analyze marketing pipeline quality, customer renewals, expansion opportunities, and sales performance to improve planning accuracy.
• Standardize scalable tools and processes, evaluate business cases, support management and investor reporting, and track the success of strategic initiatives.

Requirements

• 5+ years of experience in Sales Operations or Business Operations.
• Demonstrable ownership of territory design, quota setting, or capacity planning.
• Experience building financial or GTM models used for VP- or C-level decisions.
• Experience in a SaaS company and ability to analyze churn, expansion, and ARR trends.
• Experience building dashboards and queries in a BI tool and strong Excel proficiency.
• Ability to structure complex problems, communicate recommendations clearly, and influence senior stakeholders with data.

Nice to have

• Experience with Tableau CRM.
• High-growth startup experience.
• Experience working in multinational organizations.
• Bachelor’s degree in Business Management or Finance.

Culture & Benefits

• Hybrid work model with structured onboarding.
• Flexible hours, unlimited paid time off, 11 company-paid holidays, and three additional volunteering days.
• US health, dental, vision, life insurance, long-term disability, and accidental death or personal loss coverage.
• Up to 16 weeks of paid leave for birthing parents or primary caregivers and six weeks for secondary caregivers.
• 401(k) plan with up to 4% company matching, professional training access, and employee referral bonuses.

Hiring process

• Hiring process details are shared by the Talent Acquisition Partner.