Forward Deployed Engineer (US)

Location: Boston, Massachusetts, United States. The role includes travel of up to 40% and customer-facing work requiring proximity to customers.

Company

hirify.global is a Series C AI software company building an enterprise platform for translation, localization, human-in-the-loop workflows, and AI-powered digital teammates.

What you will do

• Scope customer needs into technical plans with dependencies, acceptance criteria, and measurable outcomes.
• Build AI translation and localization workflows using prompts, glossaries, translation memories, and human review.
• Develop integrations with CMS, DAM, PIM, LMS, and commerce systems while preserving content structure, metadata, and context.
• Own production readiness, including secure data access, testing, error handling, monitoring, quality evaluation, and review routing.
• Lead technical discovery, demos, onboarding, enablement, adoption, and resolution of technical blockers with Account teams.
• Convert customer solutions into reusable connectors, evaluation suites, and deployment patterns while informing Product and Engineering priorities.

Requirements

• Experience shipping software, integrations, or automation for enterprise customers.
• Hands-on coding skills with APIs, authentication, webhooks, data transformation, version control, testing, and debugging.
• Experience building AI workflows and evaluating quality, reliability, latency, and cost.
• Ability to handle failures, design human-review flows, scope ambiguous requests, and explain technical tradeoffs.
• Ownership of deployment, documentation, customer enablement, and adoption.
• Willingness to travel up to 40%.

Nice to have

• Experience with localization or translation technology.
• Practical use of AI in engineering work.

Culture & Benefits

• Work with a globally distributed team of more than 200 people across 30+ countries.
• Collaborate through a hub-and-spoke model anchored in locations including New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.
• Join an AI-native organization using AI across departments and encouraging employees to manage their own AI agents.
• Contribute to an AI-powered platform reshaping the multilingual content industry.
• Work in an inclusive culture focused on respect, ownership, speed, results, and meaningful impact.