6 дней назад
Sr Manager - Digital Marketing Campaigns, Global Digital Health
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sr Manager - Digital Marketing Campaigns, Global Digital Health (Digital Marketing/CRM): Managing global digital marketing campaigns and customer lifecycle programs for Alcon's digital health products with an accent on customer journey mapping, CRM activation, content optimization, and campaign analytics. Focus on deploying personalized multichannel communications, improving conversion and retention, and optimizing performance through trigger data, A/B testing, and stakeholder collaboration.
Location: On-site in Fort Worth, Texas, United States. Travel up to 10%; relocation is not available.
Company
develops products and solutions focused on improving sight and global eye health.
What you will do
- Oversee global digital marketing projects that drive customer demand, traffic, retention, and return on investment.
- Manage email, text, in-app, social media, and other customer journeys across CRM programs.
- Create and publish website content, including blogs, videos, product information, and FAQs.
- Optimize website search visibility, AI Search/LLM performance, usability, conversion, and on-site experiences.
- Develop targeted patient and professional education materials and support digital product and franchise KPIs.
- Lead cross-functional collaboration, stakeholder influence, project decisions, and campaign performance optimization.
Requirements
- Bachelor’s degree or equivalent directly related experience.
- At least 7 years of relevant experience.
- Fluent English communication skills across reading, writing, understanding, and speaking.
- Advanced knowledge of digital marketing platforms, data management, privacy and consent, and analytics.
- Experience with CRM systems such as Marketing Cloud or Braze.
- Expertise in customer journey design, trigger data, performance tracking, A/B testing, and personalization.
Culture & Benefits
- Inclusive environment that values different perspectives and contributions.
- Career growth and development opportunities.
- Health, life, retirement, and flexible time-off benefits.
- Mission focused on improving sight, patient outcomes, and lives.
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