Player Development Executive

Location: Remote - US

Salary: USD 88,400–110,500 per year, plus bonus, equity, and applicable benefits.

Company

hirify.global is a publicly traded technology company and regulated gaming operator headquartered in Boston.

What you will do

• Develop and strengthen relationships with premier players through personalized VIP service.
• Drive VIP sales metrics contributing to customer engagement, market share, and net revenue growth.
• Use customer and performance data to identify trends and uncover growth opportunities.
• Identify customer needs and recommend solutions that improve the VIP experience.
• Follow VIP policies and responsible gaming requirements.
• Manage customer escalations with internal teams and drive timely resolutions.

Requirements

• Bachelor’s degree in a related field or at least 5 years of experience in gaming, hospitality, sales, or marketing.
• Experience delivering strong player or customer experiences and solving problems.
• Success identifying and implementing strategies that improve operational efficiency.
• Knowledge of strategies for increasing revenue while managing expenses.
• Strong relationship-building and customer-focused solution skills.
• Ability to obtain and maintain required US state gaming licenses.

Culture & Benefits

• AI is integrated into current and future business operations.
• Work remotely within the US.
• Compensation includes base salary, bonus, equity, and applicable benefits.
• Guidance is provided through the gaming-license process when relevant to the role.