Supervisor, Operations (Card Grading)

Location: Onsite in Tigard, Oregon, five days per week, Monday through Friday. Initial training takes place at the Beckett headquarters in Plano, Texas. Occasional weekend travel to card shows and events on the West Coast may be required.

Salary: $62,000–$72,000 per year

Company

hirify.global provides technology-enabled grading, authentication, vaulting, and sales services for collectible items, including trading cards, comics, coins, video games, tickets, and memorabilia.

What you will do

• Launch and oversee the end-to-end card grading operation, including receiving, research and identification, encapsulation, quality control, imaging, invoicing, and shipping.
• Organize workflows, assign duties, establish daily objectives, and create weekly schedules.
• Motivate, coach, train, counsel, and evaluate employees while monitoring productivity and recommending promotions.
• Drive quarterly revenue and profit goals by enforcing procedures and optimizing operational productivity.
• Resolve submission discrepancies with customers and work cross-functionally with other departments.
• Create and track monthly KPIs and metrics for management, while supporting occasional trade show operations.

Requirements

• Proven experience as a supervisor or in a relevant role; a bachelor’s degree is required.
• Proficiency with Microsoft Word, Excel, Outlook, and Office 365.
• Strong organizational, multitasking, time-management, and problem-solving skills.
• Ability to work under pressure, prioritize tasks, and resolve issues with limited supervision.
• Ability to balance team and individual responsibilities and work effectively in a positive team environment.
• Must work onsite in the Tigard, Oregon office five days per week and be able to work legally in the United States.

Culture & Benefits

• Medical, dental, and vision insurance for eligible full-time employees.
• Fertility, commuter, and educational assistance benefits.
• 401(k) matching plan.
• Flexible time off for salaried employees and ten paid company holidays.
• Employee discounts on select grading services, team events, and celebrations.
• Flexible schedules may be available depending on team and shift requirements.