Account Manager, Medical Affairs

Location: Atlanta, Georgia, United States, or Newark, New Jersey, United States; occasional travel required.

Salary: $67,500–$75,000 per year

Company

hirify.global provides digital health, medical publishing, and healthcare information services through Medscape.

What you will do

• Own client relationships and overall satisfaction for assigned Medscape Medical Affairs accounts.
• Manage project kickoffs, program development, updates, reporting, scope, and timelines.
• Coordinate delivery across Marketing, Product Development, Audience Generation, Content Development, Outcomes and Insights, and external teams.
• Translate client priorities and expectations into clear requirements for internal development teams.
• Implement programs, monitor execution, troubleshoot issues, and recommend improvements or additional services.
• Track market, competitive, educational, and technology trends through research, conferences, and relevant industry sources.

Requirements

• Bachelor’s degree.
• At least 3 years of account management and/or project management experience in a digital or healthcare agency setting.
• Experience coordinating multiple tasks in a deadline-driven environment with strong time management and organizational skills.
• Strong customer service, communication, prioritization, accuracy, and documentation skills.
• Knowledge of medical terminology and/or experience in medical publishing, an agency environment, or relevant digital technologies.
• Experience with Google or SharePoint Online and tools such as MS Office, Workfront, Salesforce, JIRA, Brainshark, and Accent Librarian.

Culture & Benefits

• Collaborative work across multiple internal departments and client teams.
• Health, dental, and vision insurance.
• Paid vacation, sick leave, and flexible holidays.
• 401(k) retirement plan with employer matching.
• Life and disability insurance, employee assistance, and applicable commuter or transit benefits.