9 дней назад
Product Manager II - Consumer Card Servicing (Fintech)
75 000 - 150 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Product Manager II - Consumer Card Servicing (Fintech): Owns end-to-end debit card servicing journeys, translating customer and colleague needs, business objectives, data, research, and risk considerations into journey strategies and multi-year roadmaps with an accent on customer experience, operational efficiency, and compliance. Focus on identifying journey friction, prioritizing improvements, coordinating cross-functional delivery, and measuring business and customer outcomes.
Location: In-office in Pittsburgh or Philadelphia, Pennsylvania; Charlotte, North Carolina; Chicago, Illinois; Wilmington, Delaware; Cleveland, Ohio; or Washington, DC
Base salary: $75,000–$150,000 per year, plus incentive eligibility.
Company
is a financial services organization focused on delivering customer-centered banking products and services.
What you will do
- Own the end-to-end strategy, health, and evolution of assigned debit card servicing journeys.
- Define current-state and future-state journey visions covering customer needs, pain points, colleague experiences, operational dependencies, and business objectives.
- Set priorities, success measures, and multi-year roadmaps aligned with debit card, servicing, digital, and enterprise strategies.
- Identify opportunities to simplify experiences, reduce friction, improve outcomes, manage risk, and create measurable business value.
- Coordinate with Product, Technology, Operations, Risk, Compliance, Legal, Communications, Data & Analytics, Design, Care Center, and Branch stakeholders.
- Monitor product and business results, lead improvement initiatives, and support risk management, compliance, and audit activities.
Requirements
- Bachelor’s degree or comparable combination of education, certifications, and experience.
- 3+ years of relevant or direct industry experience.
- Experience with product management, product development, customer solutions, business objectives, marketing, or sales.
- Strong business acumen, decision-making, critical thinking, collaboration, communication, problem-solving, and design-thinking skills.
- This is an in-office position based in one of the listed U.S. locations.
- does not provide employment visa sponsorship or participate in STEM OPT for this position.
Culture & Benefits
- Inclusive workplace culture focused on respect, value, contribution, and customer outcomes.
- Medical, prescription, dental, vision, life, and disability coverage options.
- 401(k) matching, pension, stock purchase plans, dependent-care support, and family-related reimbursements.
- Educational assistance, including select fully paid programs, plus wellness support with financial incentives.
- Paid parental leave, up to 11 holidays, occasional absence days, and 15–25 vacation days depending on career level.
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