Learning and Quality Specialist

Location: United States. This is a full-time role with physical requirements including lifting up to 25 pounds and standing and walking throughout the shift.

Salary: $60,000–$80,000 USD annually. The role is hourly and full-time; base pay may vary by experience and location.

Company

hirify.global is a manufacturer-to-consumer retail brand offering apparel, accessories, home goods, and other high-quality essentials through proprietary technology, AI, analytics, and direct manufacturing partnerships.

What you will do

• Lead onboarding sessions for new hires on PM shifts and ensure consistent, engaging training delivery.
• Audit trainer performance, SOP adherence, training materials, and compliance with learning standards.
• Coach trainers and provide structured feedback to improve delivery, engagement, and performance.
• Track training progress, productivity ramp-up, early retention, cross-training completion, and skill development using Google Sheets dashboards.
• Partner with supervisors and managers to identify risks, training gaps, and additional support needs.
• Lead trainer meetings, support scheduling and training initiatives, and act as the primary PM training contact when the Learning Manager is unavailable.

Requirements

• Bachelor’s degree.
• 2–3 years of experience in training, facilitation, quality assurance, or learning and development; warehouse or operations experience is preferred.
• Leadership or supervisory experience, either formal or informal.
• Strong proficiency in Google Sheets, including formulas, pivot tables, and reporting.
• Clear communication, constructive feedback, conflict management, analytical thinking, and accountability skills.
• Ability to organize work, solve problems proactively, support change management, and assume higher-level responsibilities during manager absences.

Culture & Benefits

• Mission-driven retail environment focused on quality, affordability, sustainability, and operational innovation.
• Opportunity to contribute to proprietary technology, AI, analytics, and scalable operational systems.
• Career progression toward a Learning Manager role.
• Reasonable accommodations are available for qualified individuals with disabilities.
• Bonus and equity may be available for eligible roles.

Hiring process

• Employment is contingent on successful completion of a background check.
• Interviews may be conducted by phone, in person, Google Meet, or Zoom.