Commercial Portfolio Administrator (Commercial Banking)

Location: Buffalo, New York, United States; open to Burlington, Vermont and Hartford, Connecticut locations

Salary: $26.00–$43.34 hourly

Company

M&T Bank provides commercial banking, lending, credit administration, and related financial services.

What you will do

• Administer commercial credit portfolios and resolve post-close and loan servicing issues.
• Review commercial loan documentation, approval materials, onboarding checklists, and ongoing maintenance requirements.
• Process payments, payoffs, advances, portfolio transfers, rate changes, delinquencies, maturities, fees, and restricted reserve transactions.
• Monitor credit risks, overdrafts, collateral documentation, hazard insurance, KYC remediation, and other portfolio exceptions.
• Maintain accurate credit files, loan system data, dashboards, records, and reporting for assigned portfolios.
• Coordinate customer and internal issue resolution with Relationship Managers, Portfolio Managers, Banking Services, Credit Administration, Finance, and other partners.

Requirements

• Associate’s Degree and at least three years of relevant experience, or a combination of five years of higher education and relevant experience including at least three relevant years.
• Relevant experience in commercial banking operations, client or loan servicing, portfolio management support, credit operations, or accounting.
• Strong written and verbal communication, organization, attention to detail, and teamwork skills.
• Ability to apply legal and regulatory knowledge to internal processes and handle sensitive customer information professionally.
• Effective math skills for advances, wires, payments, loan fees, and other banking transactions.
• Ability to work at the Buffalo, Burlington, or Hartford role location.

Nice to have

• Understanding of commercial credit documentation, loan terms, and financial statements.
• Experience with AFS, nCino, FileNet, STOC, Microsoft Word, Excel, and Outlook.

Culture & Benefits

• Work within the Commercial Credit Administration Department and collaborate with commercial banking and credit partners.
• Support internal risk, regulatory, audit, and control standards.
• Contribute to training, process improvement, project leadership, and data cleanup initiatives.
• Pay is market-informed and based on the candidate’s knowledge, skills, and experience within the stated hourly range.