ECF Support Coordinator (Sumner County)

Location: Remote in Sumner County, Tennessee, USA; travel to members’ homes is required. Candidates should ideally live in Sumner County or within 35 miles.

Company

hirify.global provides health insurance and community-based health support programs through ECF CHOICES.

What you will do

• Support members with intellectual and developmental disabilities in achieving health, employment, independent-living, and community-living goals.
• Partner with members and families to identify needed supports and direct services.
• Conduct face-to-face visits and assess physical, behavioral, functional, psychosocial, financial, employment, and independent-living needs.
• Complete intake, enrollment, ongoing assessments, and Person-Centered Plans.
• Coordinate with clinical and social-support colleagues and monitor service delivery.
• Apply criteria to authorize appropriate home- and community-based services and confirm that member needs are being met.

Requirements

• RN qualification, preferably with current CDDN or DDC certification; or a bachelor’s degree in social work, nursing, education, human services, healthcare, or a related field; or QDDP/QIDP qualifications.
• Alternatively, 5+ years of experience as an independent Support Coordinator or case manager in a 1915(c) HCBS Waiver, plus required Personal Outcome Measures training.
• At least 2 years of experience in healthcare or an operations environment.
• Valid driver’s license, compliant auto insurance when using a personal or rental vehicle, and an acceptable motor vehicle record.
• Strong communication, interpersonal, organizational, problem-solving, and multitasking skills.
• Proficiency in Microsoft Office; immunizations or related medical tests and a digital literacy assessment may be required.

Culture & Benefits

• Full-time employee position with an 8:00 a.m.–5:00 p.m. schedule and no on-call requirement.
• Remote work arrangement with required travel to members’ homes in the Sumner County area.
• Mileage reimbursement for required travel.
• Collaboration with clinical and social-support professionals.
• Participation in the company Driver Safety Program when driving routinely for company business.