Case Coordination Caseworker

Location: Phoenix, Arizona, USA; hybrid work combining office, remote, and field time within the service delivery area

Pay rate: $20.97 per hour

Company

hirify.global is a humanitarian nonprofit organization providing health, safety, education, economic wellbeing, and community support services to people affected by conflict and disaster.

What you will do

• Conduct client intakes, assess needs, and develop Family Self-Sufficiency Plans and Individual Employability Plans.
• Provide trauma-informed case management, direct services, referrals, advocacy, and assistance with benefits applications.
• Monitor client progress, address barriers to employment and self-sufficiency, and follow up on referrals.
• Document client interactions, maintain case notes and family data, and support program tracking and donor reports.
• Build relationships with service providers, refugee-serving agencies, ethnic community organizations, clients, and partner organizations.
• Travel throughout the service area using a personal insured vehicle or public transportation, including transporting clients and materials when needed.

Requirements

• Undergraduate degree in Social Work or a related field is strongly preferred; comparable related experience may substitute.
• At least 2 years of case management experience in a social services environment.
• Proficiency in written and spoken English, with strong cross-cultural and communication skills.
• Computer proficiency with Microsoft Word, Excel, Teams, and Outlook, along with strong organization and attention to detail.
• Valid driver's license, active insurance, reliable transportation, and willingness to drive a 15-passenger van and travel regularly throughout the service area.
• Must possess or be eligible to receive an Arizona fingerprint clearance card. Must be able to lift 35–50 pounds.

Nice to have

• Experience working with vulnerable or underserved populations.
• Bilingual ability in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French, or another refugee or immigrant language used in Arizona.
• Public speaking or presentation experience.

Culture & Benefits

• Combination of office, remote, and field work, with occasional weekend or evening work.
• Paid sick leave, U.S. holidays, and 20–25 days of paid time off depending on role and tenure.
• Medical, dental, vision, flexible spending, disability, and life insurance plans.
• 403(b) retirement savings plan with employer match and additional employer contributions.
• Employee Assistance Program with confidential counseling and support for employees and their families.