Key Account Manager (Spend Management)

Location: Bogotá, Colombia — hybrid. Time is split between the office, customers, and home, with regular office presence expected during ramp-up or when requested by the leader.

Company

hirify.global is a Latin American spend management platform providing corporate cards, bill pay, financing, and B2B payments to more than 40,000 businesses.

What you will do

• Own the full customer lifecycle for strategic B2B and enterprise clients in Colombia.
• Build long-term relationships with decision-makers, CFOs, and finance teams.
• Lead client onboarding and drive adoption, retention, satisfaction, and account growth.
• Manage a dynamic account portfolio through sell-in, sell-out, performance, and health analyses.
• Execute tailored sales and marketing plans with partners and forecast commercial performance.
• Identify risks and new opportunities while balancing retention-focused account management with prospecting and closing.

Requirements

• 5+ years of experience in Key Account Management or Customer Success within a B2B model.
• Experience onboarding and growing relationships with enterprise clients.
• Strong analytical skills, including sales forecasting, pipeline management, and portfolio analysis.
• Professional English and full fluency in Spanish required.
• Structured, outcome-oriented approach and ability to work in a dynamic environment.
• Based in Bogotá with knowledge of the local business landscape.

Nice to have

• Background in financial services, banking, or insurance.
• Experience with ERP connections, budgeting, or financial modeling.
• Experience building relationships with C-level stakeholders.
• Interest in using AI tools for commercial strategy or client service.
• Basic Portuguese proficiency or interest in learning Portuguese.

Culture & Benefits

• High talent-density environment with low ego and high ownership.
• Competitive salary and stock options through an ESOP from day one.
• Annual learning budget and accelerated development paths.
• English is the working language, with Spanish and Portuguese used daily.
• Culture centered on clarity, simplicity, ownership, pride, adaptability, and inclusivity.