12 дней назад
Customer Support Data & Automation Analyst (Python)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customer Support Data & Automation Analyst (Python): Maintaining and improving data flows, scripts, reporting, and reconciliation processes for customer support and finance operations with an accent on Python, Pandas, Power Automate, Power Query, and Power BI. Focus on troubleshooting automated workflows, validating data, resolving discrepancies, and supporting month-end close.
Location: Tlaquepaque, Jalisco, Mexico
Company
develops technology products and services for business and consumer use.
What you will do
- Develop and maintain automated data flows using established tools and processes.
- Monitor, troubleshoot, and update Python scripts, Power Automate flows, and data-processing integrations.
- Identify recurring manual work and contribute to automation and process-improvement initiatives.
- Support internal customers with data requests, issue investigations, and clear status updates.
- Validate, reconcile, and monitor data quality while investigating discrepancies and missing information.
- Complete data-processing activities and follow-ups supporting month-end close, and maintain workflow documentation.
Requirements
- 2–4 years of professional experience, including at least 1 year in data processing, automation, reporting, or a related role.
- Intermediate Excel skills, including formulas, pivot tables, and data validation.
- Working proficiency with Python and Pandas for data cleaning, processing, and routine automation.
- Experience with Power Automate and Power Query, plus basic to intermediate Power BI maintenance.
- Bachelor’s degree in Information Technology, Computer Science, Engineering, Data Analytics, or a related field, or equivalent relevant experience.
- Ability to collaborate across time zones and communicate clearly with internal customers.
Nice to have
- Basic finance knowledge.
- Exposure to Azure services.
Culture & Benefits
- Full-time position supporting finance and customer support operations.
- Collaboration with internal stakeholders across time zones.
- Equal employment opportunity regardless of protected characteristics.
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