Customer Data Operations Specialist

Location: Mexico City, Mexico; hybrid model

Company

hirify.global is a global provider of software and cloud solutions operating across more than 70 countries with over 12,000 professionals.

What you will do

• Create and maintain customer accounts across global business systems.
• Review, validate, and process customer data changes in line with data quality and governance standards.
• Update account ownership and sales assignments.
• Support customer and vendor integrations across multiple systems.
• Monitor operational requests and contribute to process documentation and continuous improvement.

Requirements

• Experience with customer onboarding, customer data operations, master data management, data governance, or data quality.
• Advanced English communication skills for collaboration with stakeholders across the Americas and Europe.
• Intermediate Excel skills, strong analytical capabilities, and excellent attention to detail.
• Ability to prioritize competing demands, manage multiple tasks, and work independently.
• Strong communication, teamwork, stakeholder management, and collaboration skills in global and multicultural organizations.

Nice to have

• Experience with CRM or ERP systems such as Navision.
• Database knowledge and process documentation experience.
• Experience with customer onboarding presentations or business transformation and integration projects.

Culture & Benefits

• Comprehensive health and well-being programs.
• Continuous learning and career development opportunities.
• Performance-based incentives.
• Flexible and hybrid work models.