Analyst (Sales Ops)

Location: TUM - D.F. Del. Miguel Hidalgo, Mexico; hybrid work with in-person attendance at the assigned hirify.global office for a minimum of two days per week

Company

hirify.global provides data, analytics, and technology solutions that support businesses and customers.

What you will do

• Support billing processes, invoice reviews, documentation management, and contract-related activities.
• Prepare and validate sales forecasts, pipeline reports, revenue tracking, and commercial performance analyses.
• Develop and maintain sales, financial, and operational reports, dashboards, and databases.
• Use Salesforce to support customer inquiries, opportunity tracking, sales reporting, and issue resolution.
• Partner with Sales, Finance, Operations, and Customer Support to resolve billing, accounts receivable, and operational issues.
• Identify process improvements, manage operational risks, and support ad hoc analysis and business initiatives.

Requirements

• Bachelor’s degree in Finance, Industrial Engineering, Information Systems, Business Administration, or a related field, or equivalent professional experience.
• At least 2 years of experience in Sales Operations, Business Operations, Commercial Support, Financial Analysis, Billing Operations, or a similar function.
• Experience with billing processes, commercial reporting, sales forecasting, pipeline management, and operational support.
• Advanced Microsoft Excel skills, including formulas, pivot tables, dashboards, macros, automation, and data analysis.
• Experience with Salesforce or another CRM platform and knowledge of Power BI or similar reporting tools.
• Strong analytical, organizational, collaboration, customer-service, and problem-solving skills.

Nice to have

• Knowledge of process improvement and operational efficiency methodologies.
• Experience with data visualization, business intelligence best practices, project coordination, and stakeholder management.
• Knowledge of automation tools and workflow optimization techniques.

Culture & Benefits

• Hybrid work model combining virtual work with regular in-person collaboration.
• Support for professional development, career growth, and continuous learning.
• Focus on work-life flexibility and collaboration across global teams.
• Opportunity to contribute to products and technology with a positive impact on customers and communities.