Director of Retirement Sales Activation (Fintech)

Location: United States, Remote

Base salary: $130,000–$140,000 annually; total on-target earnings: $200,000–$220,000, including variable compensation.

Company

hirify.global is a high-growth fintech company making retirement benefits more affordable and accessible for employees of small and medium-sized businesses.

What you will do

• Lead sales activation and customer onboarding operations, increasing the volume and success rate of launched retirement plans.
• Coach Sales Activation Managers and improve the quality, efficiency, and outcomes of the 90-day onboarding process.
• Oversee onboarding support functions including setup, payroll connectivity, program management, quality assurance, and conversion onboarding.
• Design scalable processes and partner with Product and Integration teams to automate onboarding and eliminate manual work.
• Monitor onboarding metrics, identify trends, and implement changes that improve timelines, launch rates, and customer outcomes.
• Collaborate with Revenue, Customer Support Operations, and other teams while managing performance, change, and customer escalations.

Requirements

• 13+ years of total experience, including 5+ years of management experience in sales, customer implementation, or a related discipline within a SaaS environment.
• Demonstrated success working with high-volume metrics and meeting or exceeding monthly quotas.
• Experience optimizing people, processes, and tools in a fast-paced technology environment.
• Strong people management, performance management, executive communication, conflict mediation, and cross-functional collaboration skills.
• Experience managing large, complex accounts and projects, with the ability to facilitate change from executive level through the organization.
• Bachelor’s degree in a related discipline.

Nice to have

• Experience or knowledge in the 401(k) industry.
• Sales leadership experience.
• 401(k) sales experience.

Culture & Benefits

• Mission-driven work focused on closing the retirement savings gap.
• Employer-matched 401(k) plan with immediate vesting and no plan fees.
• Health, dental, vision, mental health, fertility, family-forming, and financial wellness benefits.
• Competitive time off, parental leave, stock options, and work-from-home and lifestyle stipends.
• Team-building activities, virtual social events, and company offsites.
• Culture built around customer obsession, accountability, long-term orientation, continuous improvement, and optimism.