Business Process Reengineering Analyst

Location: Primarily remote within the United States, with occasional travel to Department of the Interior locations as required. Availability is required during DOI core hours from 9:30 a.m. to 3:30 p.m. ET.

Company

hirify.global helps organizations modernize legacy systems, redesign complex workflows, and deliver practical AI, data, product, and technology solutions in regulated environments.

What you will do

• Review current-state workflows and document process steps, handoffs, controls, bottlenecks, and root causes.
• Use Python and SQL to analyze process data and measure cycle time, error rates, and workload.
• Design future-state workflows that reduce administrative burden, improve consistency, and clarify responsibilities.
• Identify opportunities for automation, digital forms, integrated tools, and AI-enabled capabilities, and define supporting requirements.
• Create SOPs, workflow diagrams, RACI matrices, templates, job aids, and other implementation materials.
• Support pilot testing by analyzing performance and user feedback, documenting findings, and refining redesigned processes.

Requirements

• Bachelor’s degree and 5+ years of relevant experience in process analysis, business process reengineering, process improvement, consulting, or related work.
• Hands-on experience using Python to prepare and analyze process data and SQL to query, join, and validate data.
• Experience documenting current-state and future-state processes and identifying root causes, bottlenecks, and improvement opportunities.
• Experience creating SOPs, workflow diagrams, RACI matrices, templates, or job aids.
• Ability to work independently through ambiguity, learn unfamiliar processes quickly, and produce clear, actionable documentation.
• Must successfully complete the background investigation, suitability, credentialing, and system-access requirements for a Moderate Risk Public Trust position.

Nice to have

• Federal consulting or professional-services experience.
• Lean Six Sigma Green Belt or comparable process-improvement training or certification.
• Experience with Microsoft Visio, Lucidchart, or comparable process-mapping tools.
• Knowledge of Microsoft Power Platform, SharePoint/Microsoft 365, data and API concepts, or similar modernization technologies.
• Hands-on use of generative AI or LLM tools for process analysis, research, documentation, or redesign.

Culture & Benefits

• Full-time W-2 employment.
• Primarily remote work within the United States.
• 40-hour Monday-Friday workweek aligned with DOI core hours.
• Occasional travel to Department of the Interior locations may be required based on project needs.
• Work on a federal modernization program involving legacy systems, workflow redesign, and practical AI and digital solutions.