Customs Brokerage Supervisor (Customs)

Location: 12200 East Iliff Avenue, Aurora, CO, United States

Salary: Up to $57,000 per year, plus eligibility for a bonus.

Company

hirify.global provides international trade, freight forwarding, customs brokerage, warehousing, distribution, and global supply chain management services through integrated information systems.

What you will do

• Supervise customs brokerage operations, allocate workloads, and maintain smooth performance during peak activity or staff absences.
• Develop and mentor team members, support appraisals, maintain job descriptions, and coordinate structured development plans.
• Monitor compliance with company standards, government regulations, customer requirements, and operational procedures.
• Review customs reports, authorizations, transit forms, duty deferment, licenses, visas, and documentation for archiving.
• Support customer retention and sales activities, new-business transitions, customs proposals, and CRM reporting.
• Manage department financial controls, including guarantees, refunds, accounts receivable, credit limits, and P&L reviews.

Requirements

• 3–5 years of customs brokerage experience, including 1–2 years at a management level.
• Proven supervisory attitude and strong market and product knowledge.
• Effective interpersonal, listening, communication, and problem-solving skills.
• Good working knowledge of Excel and Word.
• Ability to maintain compliance with customs regulations, internal policies, and customer procedures.
• Ability to work at the Aurora, Colorado location.

Culture & Benefits

• Paid vacation, 10 holidays, flexible days, and paid sick time.
• 401(k) retirement savings plan with employer match and employee stock purchase plan.
• Medical, prescription drug, dental, vision, HSA, life, and disability insurance.
• Paid parental leave, dependent care FSA, commuter benefits, and employee assistance program.
• Learning and development programs with educational assistance and reimbursement.
• Structured training expectations, including 52 hours of training per employee annually.